1.3. How do I transfer my database from the previous Editions to the Cloud Edition
Introduction
These instructions assume you've already been invited to the private pre-release of the LandlordMax Cloud Edition. If not then please contact us at support@landlordmax.com and we can try to expedite your invitation. Please note that we will be sending out invites in batches each week over the next 1-3 months to transition existing customers before we publicly release the Cloud Edition.
If you haven't already read what's new and excisting in the Cloud Edition then we recommend you read the Release Notes for the Cloud Edition now.
How to upload your database
Assuming you've received your invite, the first step to upload your database is to go to the Cloud Edition webpage at: https://app.landlordmax.com There you will find the login screen. As you haven't yet uploaded your database you will need to select the "Already a LandlordMax user?" link on the login screen as shown above. This will then forward you to the "Welcome to the Cloud Edition" screen as shown below:
There are actually 6 steps to import your database and each step needs to be made in sequence.
Step 1: Enter in your email so that we can verify your invitation as well as link your database to you. With that in mind it is very important that the email address is the same as the one the invite was sent to otherwise the invite will fail. If you are going to use another email address then please contact us first so that we can make the appropriate adjustments.
Step 2: Select your timezone. Unlike the installed Editions which used your computer's timezone to calculate the scheduled entries you will need to specify your timezone because the servers may or may not be in the same timezone as you.
Step 3: Just like with any other service you need to agree to the terms and conditions to use the LandlordMax Cloud Edition.
Step 4: Select the backed up database from your computer and upload it to the Cloud Edition. If you don't already have a backup of your database you can find the instructions on how to make one in Section 9.1 of the user manual
Step 5: Although our average response time is under 3 business hours please allow up to 1-2 business days for your database to be transferred to the Cloud Edition. We are doing our best to keep response times as quick as possible and sending out invites in phases to avoid large influxes all at once as much as possible. That being said we are transferring databases on a first come first serve basis.
Step 6: Once your database has been transfered to the Cloud Edition you will receive a welcome email asking you to validate yourself and setup a password for your account. Please follow the instructions in the email.
Addendum: Log into your new account and start using the Cloud Edition!